Terms and Conditions - Apache Creek Woodworks
Welcome to Apache Creek Woodworks! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our unique goods. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.
1. Nature-Inspired Craftsmanship
At Apache Creek Woodworks, we take pride in crafting furniture that celebrates the beauty of real wood. Unlike mass-produced items, our products are meticulously handcrafted using various tools. Each piece showcases the natural variations found in wood, including knots, grain patterns, color changes, and texture variations. We believe that these unique characteristics add to the charm and authenticity of our furniture.
2. Indoor Use and Quality Expectations
Our products are designed and built for indoor use in a climate-controlled environment. While we ensure high-quality craftsmanship and finishes, we have not tested our products for outdoor use. Therefore, using our goods outdoors may lead to warping or weathering beyond our expectations for quality and longevity. We recommend keeping our product indoors to maintain its original beauty and durability.
3. Personalization
a. Misspelled Words or Typos: Apache Creek Woodworks is not responsible for any misspelled words, typos, or similar grammatical errors submitted with an order. The text provided by the customer will be used for personalization, and it is the customer's responsibility to review and ensure accuracy.
b. Request for Changes: If the wrong text is submitted, please contact us as soon as possible. We will make our best efforts to accommodate necessary changes to a submitted personalization order. However, we cannot guarantee requests for changes submitted more than 2 hours after the order was originally placed.
c. Inappropriate Personalization: We reserve the right to refuse personalization requests that include profanity, hate speech, overtly sexual messages, or any other language deemed inappropriate at the sole discretion of Apache Creek Woodworks. If we determine that a personalization option violates this policy, we will contact the customer to provide an alternative option or cancel the order and issue a refund.
By placing an order with Apache Creek Woodworks, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us for assistance.
Privacy Policy - Apache Creek Woodworks
Welcome to Apache Creek Woodworks! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, [www.apachecreekwoodworks.com]. By using our website, you consent to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
a. Personally Identifiable Information: We may collect personally identifiable information that you voluntarily provide to us, such as your name, email address, phone number, billing address, and credit card information. This information is used to fulfill your orders, respond to your inquiries, and personalize your experience with us.
b. Automatic Information: We may collect certain types of information automatically when you interact with our website. This may include your IP address, browser type, referring website addresses, and cookies. Cookies help us improve your online experience and track usage patterns on our website. You can choose to disable cookies, but some features may be unavailable.
2. Use of Information
We use the information we collect for the following purposes:
a. Providing Services: We use your personal information to process orders, respond to inquiries, and fulfill your requests. This includes contacting you regarding your order status and updates.
b. Website Improvement: We analyze collected information to evaluate and enhance our website's functionality, troubleshoot any issues, and understand user trends. This helps us improve your online experience and ensure the smooth operation of our website.
c. Communication: We may use your contact information to communicate with you about your orders, promotions, and updates related to our products and services. You can opt out of receiving promotional emails by following the instructions provided in the email.
3. Disclosure of Information
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.
b. Legal Compliance: We may disclose your personal information if required by law, regulation, or legal request. This includes cooperating with law enforcement agencies, protecting our rights and property, and ensuring the safety of our visitors and others.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. International Data Transfers
Our website is hosted in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website and providing your information, you consent to this transfer.
6. Updates to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We encourage you to review this Privacy Policy regularly for any updates. The effective date of the most recent version will be displayed at the top of the policy.
7. Conditions of Use
Your use of our website is subject to this Privacy Policy and our Terms of Use. Any dispute over privacy is governed by the laws of the State of Georgia. If you have any concerns or questions about our privacy practices, please contact us.
By continuing to use our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
By placing an order with Apache Creek Woodworks, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us for assistance.
Return Policy - Apache Creek Woodworks
Apache Creek Woodworks ["We"] are not responsible for any damage to the product after the items have been released from our shop or our own delivery vehicle(s). If something gets damaged during a third-party freight delivery, the customer will find making an insurance claim with the delivery company, then contacting us to reorder the item as the best route forward.
All sales on custom-made items are final. This includes personalized items or items that are built-to-order.
In order to keep prices low and maintain inventory, all sales on any bulk-order items are final.